Who is collecting the data?
We “SOLED 4 KIDS” only collect your data if you choose to opt in to join our mailing list or make a purchase through our website.
What data is being collected?
We will only collect the following data from you should you wish to subscribe to our mailing list or make a purchase: FIRST NAME, SURNAME, ADDRESS, EMAIL and MOBILE NUMBER
What is the legal basis for processing the data?
We process your data to allow us to send promotional e-mails. We may contact you with regards to processing your order. We may, also, use this information to tell you about changes to our website and to let you know about our products. If you do not wish to receive this information, please tick the box at the time of ordering.
Will the data be shared with any third parties?
Your data will not in any case be sold or passed on by SOLED 4 KIDS to any third parties. We will not be held liable for any data that has been accessed or stolen without our knowledge.
How will the information be used?
If you have given your permission your information will be held on a list on the marketing platform site “Mailchimp” and will be used to send you marketing emails about SOLED4KIDS. Mailchimp is the email marketing software we use and their servers are located in the USA. Mailchimp have certified their agreements with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. More information can be found on the Mailchimp website: https://kb.mailchimp.com/accounts/management/about-mailchimp-the-eu-swiss-privacy-shield-and-the-gdpr
How long will the data be stored for?
Your data will be stored indefinitely, or until you choose to unsubscribe.
Your credit/debit card details are processed by our secure service provider PayPal and as such we do not see your card details, the secure service provider does not see personal information input by the customer on our website
What rights do our customers have?
At any time, you can request what data we hold regarding your personal details and you have the right to be removed from our mailing list should you wish. Your Choices; We want to make sure you feel in control of any personal data and information that we hold about you. You should find it easy to access and amend the personal information that we hold on you, or request that we stop contacting you. You can do this by phoning, emailing, writing using our contact details below. You can request full details of personal information we hold about you under the Data Protection Act 1998, or after 25 May 2018, The General Data Protection Regulation, by contacting us. You are entitled to: Ask what information the company holds about you and why. Ask how to gain access to it. Be informed how to keep it up to date. Be informed how the company is meeting its data protection obligations. At any time, you have the right to ask SOLED 4 KIDS to amend or stop how it uses your personal information for marketing purposes. You can do this by phoning, emailing, writing using our contact details below. If you would like us to remove the personal information we hold about you, please contact us as follows. By email: [email protected] By phone: 01434 622354 By post: Soled 4 Kids, 16a St Mary's Chare, Hexham, Northumberland NE46 1NQ You can raise a complaint by sending an email to [email protected]